### Hello, how can we help?

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#### Payment

Get help with payment

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Payment is taken during the checkout process when you pay for your order. The order number that appears on the confirmation screen indicates payment has been successfully processed.

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We accept Visa®, MasterCard®, American Express®, and PayPal®. Our servers encrypt all information submitted to them, so you can be confident that your credit card information will be kept safe and secure.

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For any technical difficulties you are experiencing with our website, please contact us at our support portal, or you can call us toll-free at 1-000-000-000, or email us at order@companymail.com

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If you have paying users or you are developing any SaaS products then you need an Extended License. For each products, you need a license. You can get free lifetime updates as well.

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No, This is not subscription based item.Pastry pudding cookie toffee bonbon jujubes jujubes powder topping. Jelly beans gummi bears sweet roll bonbon muffin liquorice. Wafer lollipop sesame snaps.

#### Delivery

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For large products, we deliver your product via a third party logistics company offering you the “room of choice” scheduled delivery service. For small products, we offer free parcel delivery.

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The cost of scheduled delivery is $69 or $99 per order, depending on the destination postal code. The parcel delivery is free.

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We will promptly replace any product that is damaged in transit. Just contact our support team, to notify us of the situation within 48 hours of product arrival.

#### Cancellation & Return

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Scheduled delivery orders can be cancelled 72 hours prior to your selected delivery date for full refund.

Parcel delivery orders cannot be cancelled, however a free return label can be provided upon request.

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You can return your product within 15 days of delivery, by contacting our support team, All merchandise returned must be in the original packaging with all original items.

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Locate the item from Your Orders

Select Return/Refund status

#### My Orders

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All successful order transactions will receive an order confirmation email once the order has been processed. If you have not received your order confirmation email within 24 hours, check your junk email or spam folder.

Alternatively, log in to your account to check your order summary. If you do not have a account, you can contact our Customer Care Team on 1-000-000-000.

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If you are having issues with a promotion code, please contact us at 1 000 000 000 for assistance.

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If you have an account just sign into your account from here and select “My Orders”.

If you have a a guest account track your order from here using the order number and the email address.

#### Product & Services

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Yes, We will send you an email once your order has been shipped. This email will contain tracking and order information.

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We are committed to quality products. For information on warranty period and warranty services, visit our Warranty section here.

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For the peace of your mind, we offer extended warranty plans that add additional year(s) of protection to the standard manufacturer’s warranty provided by us. To purchase or find out more about the extended warranty program, visit Extended Warranty section here.
Question?

#### You still have a question?

If you can't find question in our FAQ, you can contact us. We'll answer you shortly!

#### + (810) 2548 2568

We are always happy to help

#### help@help.com

Best way to get a quick answer